Network Engineer – WISP (Wireless Internet Service Provider)
Job Title: Network Engineer
Location: New York
Employment Type: Full Time
Job Summary:
We are seeking a skilled Network Engineer with experience in managing wireless network infrastructure and optimizing ISP-grade networking solutions. This role requires deep familiarity with MikroTik equipment and a strong background in supporting wireless deployments. As a key member of our team, you’ll design, implement, and maintain our wireless infrastructure across a large metropolitan area to ensure optimal service delivery and high customer satisfaction.
Responsibilities:
• Design, deploy, and manage the ISP’s network, focusing on high-performance wireless infrastructure in urban environments.
• Configure and maintain MikroTik routers, switches, and wireless equipment, ensuring seamless connectivity and network reliability.
• Optimize network performance with detailed monitoring, troubleshooting, and implementing targeted upgrades or improvements.
• Develop and enforce network security practices to protect customer data and network integrity.
• Collaborate closely with field technicians for equipment installations, upgrades, and site assessments.
• Monitor network performance, analyze data, and conduct audits to ensure coverage, speed, and reliability meet ISP standards.
• Support the provisioning and management of IP addresses, and set up routing and VLAN configurations.
• Document network topology, configurations, and maintenance schedules for efficient network management and scalability.
• Respond to network incidents and outages to maintain high service uptime and customer satisfaction.
Qualifications:
• Bachelor’s degree in Computer Science, Network Engineering, or equivalent experience.
• 3+ years of network engineering experience, ideally within an ISP or WISP environment.
• Hands-on experience with MikroTik RouterOS and products like CCR, CRS, and wireless equipment.
• Strong understanding of networking protocols (TCP/IP, BGP, OSPF), VLANs, and wireless technologies.
• Experience with network planning and site surveys, especially in dense urban areas.
• Knowledge of wireless RF fundamentals and experience working with point-to-point and point-to-multipoint wireless setups.
• Certifications such as MikroTik MTCNA, MTCRE, or CompTIA Network+ are strongly preferred.
Skills:
• Proficiency in troubleshooting wireless networks, signal issues, and performance bottlenecks.
• Strong analytical skills to design and implement network solutions based on customer and area requirements.
• Excellent communication skills to coordinate with field teams and provide top-tier customer service.